Effective Date: 8/13/2025

Haus Ivy LLC (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, contact us, or book our services.

Information We Collect
When you use our booking form, we collect your name, email address, phone number, service address, home type and size, service frequency, scent preference, and any notes or special instructions. We may also collect non-identifying information such as browser type, device, and usage patterns for site performance purposes.

How We Use Your Information
We use this information to schedule and provide services, communicate with you regarding your booking, maintain internal records and client preferences, and improve our services and client experience.

How We Protect Your Information
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or misuse.

Payment information is processed securely through PCI-compliant third-party processors.

Sharing Your Information
We do not sell your personal information. We may share necessary information only with trusted independent contractors who perform services in your home, with service providers such as scheduling platforms (including Acuity), payment processors (such as Stripe), analytics tools, and communication providers that help us operate our business, or with legal authorities if required by law, subpoena, or to protect our rights or safety.

All contractors and vendors are expected to handle information in a professional and confidential manner.

Your Rights
You may request a copy, correction, or deletion of your personal information by contacting us at hello@hausivy.com or by mail at:

Haus Ivy LLC
444 E 87th St Apt 3G
New York, NY 10128

Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted here with a revised effective date.